Comet Cable Forum

Friday, July 21, 2006

Extension of Deadline for Cable TV Licenses

The deadline for Cable TV Licenses has been extended, please refer the following link for a detailed report.

Refer Link Extension of Deadline for Cable TV Licenses

Monday, July 17, 2006

Comet Cable Replies.........

Date:	Mon, 17 Jul 2006 12:46:11 +0600
From:	@multivision.lk
To:	tvradiosrilanka@yahoo.com
Subject:	Comet Cable

Dear TV Radio Sri Lanka

First of all we would like to thank you for a job well done on airing views of Cable TV viewers.

We wish to categorically state that we do not edit or censor any film or programme. Unless, there is a censorship imposed by the government for any news item on news channels.

Also, we would like to state that we use our logo in important programmes to prevent any unauthorized recordings of programmes and piracy.

We regret any inconvenience caused to viewers.

Head of Advertising

Ruhuna 2001 Multivision (Pvt) Ltd.

21 Anderson Road

Colombo 5.

Telephone 2557100
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We received the above letter from Comet Cable, we can confirm that it is from Comet Cable since we received it from an email address saying xxxxx@multivision.lk.

We sent them a reply to the email which is posted as the first comment under this entry.

Wednesday, July 12, 2006

Letter to Comet Cable

Since we are receiving complaints from our fellow bloggers, we have sent an email to Comet Cable requesting them to resolve the issue of large logo. Given below is a copt of the mail, it was sent to "service@ multivision.lk".

To the Customer Care Manager

Dear Sir/Madam

I would like to inform you that we are receiving several complaints from your Customers regarding the size of the logo that you have displayed on Comet Cable transmission.

Please take steps to rectify the matter

For Customer views please read the following website

http://cometcable.blogspot.com/

Regards

Admin

Please post as a comment whether there is any other email address that we should send this email to. In addition we would request the customers of Comet Cable also to request them to solve the logo problem.

Tuesday, July 04, 2006

Remove Comet Logo from the Screen

We are getting complains from Comet Viewers that the Comet Logo on screen is too large. In fact there is no need for the logo. You are not a regular TV channel. You are cable tv channel and professional cable tv channels do not display their logo on the screen along with the logo of the channel being broadcasted and there are also complains of Comet Cable editing the screen content. Please stop carrying out these practices since they are unethical.

Please give heed to customer requests and introduce your much awaited digital transmission since some of your sales people have mislead the public into purchasing your connections claiming them to be digital.

Over to the management of Comet Cable.

Thursday, June 29, 2006

Control of Content available over Cable TV?

Looks like the channels that we have been enjoying for years is now under danger

Link : Control of Content available over Cable TV?

Monday, June 26, 2006

Comet Cable Customers Have your say

Since Comet Cable is not having any problem with the recent Cable TV problems in our wonderful Sri Lanka. I would like to invite all the Comet Cable customers to make any posts of any Bad/Good experience you have had with Comet or would like to see any additional channels on or anything more you would like Comet Cable to do.

Tuesday, June 20, 2006

BBC World Back on Comet Cable?

Reports are coming in that BBC World is now available on Comet Cable again. Would the viewers of Comet Cable be able to confirm this to us as soon as possible.

Wednesday, June 14, 2006

Are Multivision subagents legal?

There are several Cable companies cropping up in several areas calling themselves Multivision authorised companies and they are providing Cable TV connections for about Rs 500/= for a month. In fact there have been several Comet Cable customers complaining that they pay Rs 1200/= and more to get these channels directly from Comet whereas the subagents give all these channels plus more for Rs 500/= per month. Some examples of these sub companies are Delta Cable Vision in Wattala and a Cable TV operator in Negombo, etc. Maybe the reason for the increased cost maybe that Comet Cable provides a wireless service whereas the sub agents are on fixed wire systems.

The authorities must look into the legality of these services and issue appropriate licenses and guide them to obtain the required licenses since their customers too might be inconvienced like these CBNSat csutomers if the Police/CID raids and shuts them down.

Here are the questions that arise when it comes to the Multivision subagents

Does Multivision have the authority from its content providers to distribute its content on the Fixed Wire Cable via sub agents as well as the Wireless Platform.
Are the subagents granted approval by the TRC, etc
Do the subagents have the authority to distribute local channels

This post is not intended to bring trouble on Multivision or sub agents like Delta Cable Vision but it is intended to make sure the authorities check these operations out and grant neccessary approval, if they do not have the approval.

Thursday, June 08, 2006