Since we are receiving complaints from our fellow bloggers, we have sent an email to Comet Cable requesting them to resolve the issue of large logo. Given below is a copt of the mail, it was sent to "service@ multivision.lk".
To the Customer Care Manager
Dear Sir/Madam
I would like to inform you that we are receiving several complaints from your Customers regarding the size of the logo that you have displayed on Comet Cable transmission.
Please take steps to rectify the matter
For Customer views please read the following website
http://cometcable.blogspot.com/
Regards
Admin
Please post as a comment whether there is any other email address that we should send this email to. In addition we would request the customers of Comet Cable also to request them to solve the logo problem.
To the Customer Care Manager
Dear Sir/Madam
I would like to inform you that we are receiving several complaints from your Customers regarding the size of the logo that you have displayed on Comet Cable transmission.
Please take steps to rectify the matter
For Customer views please read the following website
http://cometcable.blogspot.com/
Regards
Admin
Please post as a comment whether there is any other email address that we should send this email to. In addition we would request the customers of Comet Cable also to request them to solve the logo problem.
5 comments:
try this email address well.. i don’t think they will replay trust me telling from experience.. ;)
harold@multivision.lk
find out "James Scobbie contact details .. customer care manage never been his seat every time i phoned to complain something. i don’t think he is there to check mail.. hope he knows how to do it .. :D
I hope this Blog is monitored by Comet management . . . I'm a another customer that is sick of the logos and adverts that come on Comet channels that are done very unprofessionally locally. This results in obscuring the picture, loss of info that is displayed on the screen, also degrades the picture quality, and is just annoying.
As Comet doesn't have a big customer base like CBNSat it's a way of earning revenue I guess. Don't get me wrong, I'm not against it. What I would like is if these are run on screen, then let it be done in a professional manner. Let not the info or picture be obstructed by them. Let someone monitor them and in such case if it's a hindrance to the viewer remove or adjust them and have them coming on when its not obstructing anything.
Comet cable is very customer friendly establishment. My subscription to them have been almost from its inception. I live in outskirts of Colombo and reception has always been a issue and once in every six months I have to call on the service crew to realign the antenna. Almost always they arrive within a day or two and the picture is back to normal.
I'm confident that if they are reading this BLOG and this issue will be resolved.
I doubt very much that you will get any response from Comet Cable or James Scobbie.
I had previously sent Comet Cable the blog website details...obviously they are not interested or no one is monitoring incoming mail. The staff at Comet Cable is just helpless.
I too would like to have James Scobbie's contact details!!
This is nice post abouot channel if you want to know or disscusion about channels so you can see this Cable Froum
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