Friday, March 09, 2007

Awaiting Comet Feedback.......

On the same basis of the interviews that we carried out with LBN and Dialog TV we sent an email to Comet Cable requesting to reply to a couple of questions that we raised with them. The email was sent on Wednesday 28th February and on a subsequent reminder on 5th March we received a reply from Mr. Harold on 7th March saying that the questions have been passed on to the relevant authorities for clarifications and as soon as the reply is received we will get the answers for our questions. We hope that we receive the reply soon since it is now over one week since we submitted these questions.

Given below are the questions that we forwarded to Comet Cable.

1) On Dec 15th 2006 the SDA published a notice citing non payment of dues by Comet Cable. They also said that they will not allow the transfer of Comet Cable shares and also withdraw the license if the outstanding is not settled. Has this matter been settled.

2) On June 1st 2007 the TRC wants some of the frequencies allocated to Comet to be released. What is the status of this.

We believe that the TRC wants the frequencies released to implement Wimax services in colombo and the suburbs. Has Comet been allocated alternative frequencies?

3) Sir, were there plans to start a satellite DTH service in partnership with Srilakvahini whose holding company is Futuresat or any other company?

Comet has been promising to go digital for the last few years and every year in the beginning they say that it will take place at the middle of the year and then change that to the end of the year when the middle of the year comes.

In the new look website the digitisation plans have not even been mentioned (this was available for some time in the old website).

4) Does this mean that the plans have been dropped?
If not then when is Comet definitely going digital. An exact time period is
appreciated?

Customers are in doubt whether services will continue or not after June due to the TRC deadline and we hear that many have moved over to competitors. We have noticed that overselves since many houses that we have seen which were having Comet antenna's have now got other connections.

5) Some customers are complaining of a drop in signal quality even without obstructions coming up. Has Comet reduced it's broadcasting power? We wish to state that we are unable to verify this claim that has been made.

6) What assurance can you give to your customers regarding the future of Comet or do they have to start looking for an alternative?

7) Will Comet be broadcasting the ICC World Cup Live? Dialog TV is said to have obtained exclusive rights for this event on the pay television platform.

80 comments:

Anonymous said...

Come on Comet Cable, respond to the above questions ASAP. You owe that much at least to your subscribers who have chosen to remain with you (at least for the moment)despite attractive offers from DTV, LBN and DishTV !! We expected a more professional approach to this issue from your Organization. I think I speak for many subscribers when I say I am deeply disappointed.

Anonymous said...

You're only disappointed ?
I am bloody disgusted.
What do the other's feel ?
Let's hear your voices.

Anonymous said...

its unlikely some one from comet will step up and answer these questions. they feel comfortable hiding there cells and thats there nature. up to now only people i manage to talk to is poor those customer care guys who getting blasted from every one.

Anonymous said...

hooohoo!! kaw ruth nadd dooooooo!!

Anonymous said...

i think trc has no clear vision..

TRc call appliction for section 17 from operators....
I dont know any one operstor got that! not yet publish.. if granted.. that must be underhand work!!
hahha hha a!

Anonymous said...

Dear Dtv Customers..
Find big umbrella for rainy season...

dont ask why?
hahhhhahah!!

Anonymous said...

i am using 29" LCD, with my Dtv connection.. audio is good.. but picture qulity is very poor.. no clarity ... sometimes big boxes all over the screen..
also my friends told like that..
if any one know why is this, pls advice.. what to do...?

Anonymous said...

u can switch to Star package or comet for clearity!!
that Dtv put too many content to each one transponder.. thats why ?

comet is on analog..
go for star!!

Some srilakan and indian DTH opertaors wants only money from customers..
thats why..

Anonymous said...

Probable Answers :)
1. We have setlled the matter with SDA
2. We have time till June 2007. So nothing to Panic yet
3. Plans are in progress to start a satellite DTH Services
4. Near Future
5. We haven't reduced the broadcasting power. Many have put up tall buildings which create obstructions. This is beyond our control. Matter has been forward to development authorities
6. Stay with us as in the past..we are going digital soon.
7. How come we broadcast it when Dialog has exclusive rights.

Anonymous said...

What idiot wants to buy Comet at this time? Anyway, DTV clarity will be addressed to soon and that is why they are delaying 3rd transponder.

Anon, analog is outdated. Why else would our free to air channels use it? Comet too is therefore outdated. I'm giving up my connection.

You all cursing Dialog is not going to help. They are actually doing a good job of keeping customers informed in some way. They provide the DTV blog and DTV subscribers unite with latest information. Comet does not do anything like that.

Picture clarity is not the biggest thing. I'll wait for Star on DTV. I will watch the world cup. Like on blogger said in the DTV blog, Dialog would have to pay extra to share the feed, and in turn Comet would have to pay Dialog. How ever could they afford that much.

Comet sucks. I've lost trust in them. DTV and LBN are the best! Hang on with Comet if you want to support the Indian team on Doordarshan (only one or two matches are against Sri Lanka).

Anonymous said...

Promotionl Offer

When you buy a DTV you get an umbrella free !!!!!

Anonymous said...

Hi,

Anyone want to buy my comet cable connection ? going very cheap...will give it for 5000/= ( you have to pay the transfer cost to the cable company as well)..

Anonymous said...

I doubt that anyone sain will buy you connection, Krish. Best thing to do is get it disconnected and dump the antenna and everything in front of the Comet Cable offices. They will clear it up.

Be kind, and dont mae others suffer whilst you get better entertainment.

Anonymous said...

I got news that Comet Cable will be or has been sold! Can someone fimd out from the TRC?

Anonymous said...

I also got news that comet cable showing the Cricket World Cup 2007

Anonymous said...

Dear friends,



CELLTEL / TIGO call center workers listening to phone calls through their network



I am Dumith Rathnayake and I am sending this letter so that you know the dangers of using the Celltel / TIGO network.



My girlfriend is a Celltel subscriber. Last year from mid August onwards I got to know that Celltel call center workers were illegally listening to my phone calls but I dismissed the matter because I did not believe it could really happen until a friend of mine recounted every word I spoke with my girlfriend once from what he heard through a recorded clip by one such worker. Further, these call center workers have being accessing incoming call logs of Celltel (TIGO) subscribers and distributing those numbers to their friends.



I directly complained to Celltel in writing and they called me and confirmed that they would look into the matter and hold an investigation. After seven days, a lady named Vindya, the Customer Care Manager of TIGO sent me a letter saying that they would not proceed with the case because the owner of the sim did not make a complaint. I pointed out that the calls were originated by me and I also am equally affected by the actions of the individual which Celltel must bear responsibility to.



I also found out that this call center worker has also illegally got the incoming lists of many other Celltel (TIGO) numbers, especially of girls and giving them out to his friends. Also he has obtained messages sent to Celltel numbers, listened incoming and outgoing calls to and from Celltel numbers misusing the power and accessibility he has as a call center worker.



I was using a Mobitel phone to dial the Celltel number and they are telling me to complain about the listening of the calls to Mobitel, which is a total idiotic suggestion as this is the work of a Celltel worker.



It is clear that Celltel (TIGO) has not any interest in protecting the privacy and the rights of those who are using their network but only of protecting their errant employees. If they were at least a bit genuine in helping those affected in this case & saving their name they would hold an inquiry and an investigation as such employees only degrade the quality of a company.



I would like to warn you again before you make a call from or to a Celltel (TIGO) number ( numbers starting with 072* *** *** ) as your call may no longer be private and most probably be listened to by a jobless call center worker at TIGO. If the privacy of a call is not anymore, what is the point of mobile phones and communication at all?



Please pass on this e-mail to your friends and let them know of the conduct of TIGO (Celltel) and their call center workers, because we should never let anyone violate our right of freedom and privacy.



Thank you.

Dumith.

A.S.M. Azmi

Tel : 2502319 Fax 2502845

Mobile: 0773063192

Email: azmim@whosrilanka.org

World Health Organization

No. 226 Bauddhaloka Mawatha

Colombo 7

SRI LANKA

Anonymous said...

Dear frinend.!

I think comet is selling new connections...again..

I think they in business....
If u dump the antenna and everything in front of the Comet Cable... he he hehe..
another new customer will take it ....

how nice,,,
GOOd new for sports lovers... ICC on comet...

Anonymous said...

I checked with comet and they confirmed they are showing the ICC worldcup via DD feed.This is not the delayed transmission same like sony setmax.I feel sorry for DTV customers.MTV channel 12 will be switched to DD.Thats really good cos I heard DTV is taking off VH1.This shows how dumb they are.Anyway we do not hv to worry even on 1st of June comet will be alive and kicking

Anonymous said...

yes comet cable is showing all the matches LIVE.Weldone boys.I feel sorry for DTV paying huge amounts to setmax and was screaming telling they are the exclusive rights holder.Even the blog admin was washing there backsides and promoting cos he too has a DTV connection.ALso DTV subscribers will be loosing VH1 for a month.Comet cble is pulling off MTV india.This clearly shows DTV are a set of amateur backstreet boys in this industry.

Remember that Comet cable is still the giant in this industry and they will be forever.

Anonymous said...

Legal notice has been derved on all pay TV operators through,Dish TV & SETMAX of the consequences if they air the WC matches on the DD feed which is suppose to be only for India.

Further,Nimbus the original broadcaster has orderd the DD feed to be encrypted for the same reason/

Anonymous said...

he he he hey.,.,., another sucking DTV dick sucker has posted a comment.Hey Rainco is offering umbrella's at a discounted rate.On your way home buy about 2

Anonymous said...

i called comet . they said they will showing the entire tournaments. DTV suckers was up and high about there the only one who gonna watch it.. selfish mutts. check the DTV blog all its look like some 3rd class teledrama ..

Anonymous said...

I am a comet subscriber and i dont beleive they are going to telecast the DD feed and even then only a selected number of matches(Mainly Indian) will be broadcasted by them.

Anyhow if they do,They are going to be in deep shit and that is a fact as all precautions are taken by DTV to safeguard their interest.

Anonymous said...

Dear Subscriber,

We are delighted to announce that the world cup 2007,will be telecasted live by comet cable from 13th March onwards.We will be utilizing the DD feed from India for this purpose.

We request the subscribers to rely on us and not to fall pray to interested parties,as the DD feed is FTA and no legal charge can be brought against us.

We are in the process of forwarding the future plans and the answers to the questions put forward by the blog administrator.

Please enjoy our world cup feed on DD channel.


Thank You,
Harold Perera,
For Comet Cable.

Anonymous said...

i am not sure that is harold. as he said last time if he going to coment anything in this blog it will be from his official email ID not Anonymous. anyway i called comet they said the match will show from tomorrow. dont worry about the people blogging favour on DTV.

Anonymous said...

http://tvradiosrilanka.blogspot.com/2007/03/dd-to-telecast-selected-icc-world-cup.html

See this. You all will be supporting India throughout the season, except the Semis and Finals.

SET Max's broadcasts are the best and i'm sorry I fell for Comet.

Anonymous said...

Pissekkkkkkkkkkk!!

Anonymous said...

Any one read the news papaers today?
about satellite operation! on PAS12

Anonymous said...

Free umbrella for Dtv cus....!

Anonymous said...

Thankx Mr Harold!
For your coperation...

Anonymous said...

The CID will be watching the commet telecast during the world cup on a complaint by SONY channel India,that they are using the DD signal without any authority and violation of international law.

Anonymous said...

well, 1st of all, if your a comet customer who is about to get dtv, you are in for a pleasant suprise. the channels are not as clear as comet. there is a lot of pixellation. (meaning "kotu kotu" in sinhala)
so u myt want to check out the quality first before making a decision.

even if comet does give a dd feed, it'll be all indian matches, so all can say "jalo india" and even that, chances are that nimbus will put an upset for dd. (although difficult). and even if they do, chances are dtv will press charges, and frankly, another charge sheet is the last thing comet needs right now. and dd will also have adds, like hell.

as for the poster at 9.21pm march 12th. whats the scene with pas 12??

Anonymous said...

From yesterday, Comet Cable appears to have lost Discovery and Animal Planet. BBC was also off the air for a short while but it was restored.

Can Harold or anyone tell us what's happening?

I also did not get my bill for March 2007. I wonder if the "rats are leaving the sinking ship"???

Anonymous said...

From yesterday, Comet Cable appears to have lost Discovery and Animal Planet. BBC was also off the air for a short while but it was restored.

Can Harold or anyone tell us what's happening?

I also did not get my bill for March 2007. I wonder if the "rats are leaving the sinking ship"???

Anonymous said...

Dear Subscriber,

We are delighted to announce that we have secured a direct feed from nimbus at a premium price to telecast all matches of the world cup live on Comet.

We are in consultation with DTV to sort out any legal matter relaing to the broadcast.We are in the view that the exclusive rights for SETMAX applies only to sattelite TV and we use a an analog freequency.

Enjoy the world cup and stay with us for more entertainment in future.


Harold Perera,
For Comet Cable.

Anonymous said...

Any one want an umbrella ?

Anonymous said...

DTv lost in jungle !!

Anonymous said...

Blue Kiss on Dtv?

Anonymous said...

DTv, only pay tv operator ? .
Got authority?
proper licence?

Anonymous said...

We are going to have a BBQ for every match and its not going to rain in SL for the next two months,Can couple of you guys give your "grill" and the analig decorder to be used as charcoal.

Dont dream man,Youll are not going to watch the world cup on comet and comet is finished by June.

Mario said...

ADMIN, can we get Mr. Naushads comments on comet showing the world cup ?

Anonymous said...

Sorry My Dear Friend

I am not trying to comment on Dialog TV or Comet...but your weather forcast is wrong...even though the day time is hot and dry...it will rain during night...

So keep your umbrellas ready

"Kaalaguna anawaki oba wetha gena aawey...Rainco wethin

Anonymous said...

ya animal plant and discovery gone from last night .. discover error code showing in decoder and animal planet showing the famous colour code before start channel. maybe comet is going to air the matches on these channels will have to wait and see. and regarding the guy who going to have BBQ from comet antenna good luck yesterday evening there was slight rain and we all know new year is on the corner and before new year there is rainy season good luck mate and keep ur umbrella ready with one of your house member to hold it in the roof where the DTV dish is . and last night it was drizzling.

i was watching DTV one of my friend house. the time i was watching it carton network going on hinidi and animal plant as well. i was confused for whil do my friend having dishtv. i made him fun about it (we fight all the time regarding comet and Dtv). he didn't understand what the hell going on animal plant :) . i have to admit animal plant was better picture qulati then comet animal plant. but i understand what going on comet :D

and i saw the pixel going on some of DTV channels. its like watching a VCD.

Anonymous said...

"promotional offer for ICC worldcup 2007"

DTV giving away spacial deals for this season Plus a rain coat and umbrella . :D they have print the rain coat and umbrella in small text :)

Anonymous said...

All you guys are going to have shiver when DTV unwails "future today" within the next two months, Disny,HBO Hitz & Family,Star Package,NEO & NEO PLUS,DW,Al Jazeera,Ten Sports,Fox and on the technical aspects Pay per view and HDTV (FOR THE FIRST TIME IN SL)

Anonymous said...

"FUTURE DREAMS TODAY"

Anonymous said...

"DREAMS OF DTV"

Anonymous said...

DTV ha ha ha ha ha .,.,, Rupavahini says it has the exclusive TV rights pay DTH or whatever and no ther broadcaster can beam the matches.Since DTV does not hv TRC section 17 approval lets wait and how the loacal BOLD AND THE BEAUTIFUL goes.lol.Comet Cable has no problem cos 50% owns by the government of Sri Lanka.When all DTH and cable tv companies were shutdown comet was the only servive providor who got the authority to operate.This of this how come only they had the approval.
Also from yday it was raining so the future today has already landed.Buy an umbrella today!!!

Mario said...

Obviously comet wasnt shut down, becuz its 50% owned by the government... so duh!! Anyway let me remind you all of how dialog gsm progressed in the field of mobile communication. The same will be for dialog TV. Jus wait and see.

Lets leave the legal issues to the parties concerned to deal with and lets be grateful that we all can watch the world cup matches in peace, no matter where ever we get the feed from.

Anonymous said...

ok why this DTV customers doing here . if its good then good luck and in post your comments on DTV place (one of 3rd class bloggers (not every one ) ) rather then coming here and promoting DTV

Anonymous said...

Eureka Eureka ,.,.,., Comet forver!!!!! the best channel line up, super picture quality(during rain)1st of June they will be still alive!!!!
Bravo the best part is we are getting the same feed from setmax via DD .Wanna know where the blog admin is.Must be gone to buy umbrella's or washing the asses of DTV management

Anonymous said...

HI,,..
Some one told "The CID will be watching the comet telecast during the world cup..!"


How nice,, !

CID dump the DTv connection..

Hahahah !!

Anonymous said...

DTV : Dreams of televsion viewers

Wake Up !!

Anonymous said...

Dtv staff is shit! same as CBN!
that fools r going to jam my dialog phone connection also.

Dialog is now (Out)focus DTv. they'd forgot GSM!

who will going 2 help US? TIGO or AIR TEL?

Anonymous said...

D. big boss fooling by CBN staff!

Anonymous said...

hey !! my name is surash,, iam workin as a sales rep and wokin for rainco umberlla..

if u want big or samll! i will give

Mario said...

better save those umbrellas for when comet goes off air !!! may u can replace the comet antenna with one !!

Anonymous said...

Jayawewa !

The WC Matches will be on Channel 12 or 14 - starting today
Just got confirmation from Customer Service
Comet continues to provide the best in TV entertainment
No rain problems
No freezing problems
No pixelation problems

Anonymous said...

Hithawath Admin Ayyey

Serama aul wela meya....

SLRC says they have rights
DialogTV says they have rights
DTV says they have no worries
Comet says telecast without rights
LBN ????

balan giyahama okkoma pennawalu...

heta balagamuko wada kaala :)

Dialog TV lagey power heta bala gaththahiki....

TV Lanka buwath minihagey satellite eken mokaka hari pen naida dan na???

Anonymous said...

Wessata comet "grill" eka kadagena weteida danne nei.

My neibour has one and its fixed so high,it might kill someone if it falls down.

Mario said...

like i said earlier, lets leave the legal issues to the parties concerned to deal with and lets be grateful that we all can watch the world cup matches in peace, no matter where ever we get the feed from.

Anonymous said...

Yes machang,Everboady deserves to watch the world cup on whatever network they use,as they have paid enough money to obtain the relevent connection.

So lets get together and ensure that SL wins the world cup.Hope LBN also will find a way to broadcast the live feed.

Mario said...

ah finally, someone agrees with me!
Ya LBN... where are u on this ???
Lets hope that there wont be all this bickering and confusion the next time we have a big event like this.

Anonymous said...

Doordashan will telecast live all World Cup matches INVOLVING India.

Anonymous said...

HOoooooooooooooooo!!! hoooooooooooooooooooooo
DTvvvvvvv hooooooooo!!

Anonymous said...

DTv is 8 sec late.. Hohohoooooo!!

Anonymous said...

DTv big man kade yanna epa..
for CBN jorkers...

Anonymous said...

Umberllas for sale?

Anonymous said...

Guys

Hope you had a good BBQ night with your comet grill!!!

DD too will have the same delay...when they telecast ONLY the indian matches...do you think that world cup is only indian matches? May b indians would think so...

If you want to C all good matches...buy a DTV...

Note: if you guys fear of rain...use comet grill with a rain court to cover the DTV dish.

Anonymous said...

Go 2 hell!

Dtv is 8Sec delay ! compare 2 da comet!! hahahh and picture quality !! Dtv Shit!!


Dear friend iam very sorry 4 telling this ...! but u hv 2 realize..! Dtv is doing dirty business!

Anonymous said...

Dtv- fools tomorrow!

Anonymous said...

VHS is better than DTV pictures !

Anonymous said...

cant find the new umbrellas from market!

why?

Anonymous said...

hey any one notice ,, if u press the blue color button on comet decoder .. u can hear the VH1 audio track also....
How nice,,,!

Anonymous said...

KUDA wikuna na wa....

Anonymous said...

I am going to re sale my Dialog connection.. pls contact qwae@yahoo.com

Anonymous said...

For Information

Comet showed the WI & PAK match yersterday on channel 14 (VH1) (Feed from DD national) From the portion of the match i viewed I guess the commentry is 15 overs english 7 overs hindi interchanging.

At the innings break Comet switched back to VH1 but switched back to DD national once the Pak inings started although 3 balls were missed from the first over.

So good deal for comet customers although i am not sure that DD national will show all the matches.

Anonymous said...

ya i called them regarding the hindi commentary they said they are working on it.. it is kind of pants to watch the match without English commentary.

Mario said...

So comet replaced VH1 with the cricket feed ? and there was so much of fuss made when DTV did the same ..

Anonymous said...

yep .. that what they said don't speak soon..